Salvera Account and Data Deletion
A clear contact route for account and data requests, with no pretend deletion form.
Last updated: October 18, 2026
Salvera is in development. These pages explain its intended use and available support routes. Ask support for the information that applies to your testing build before sharing health information.
1. Request account and data deletion
Contact NextFlow Apps at [email protected] with the subject Salvera account and data deletion request.
- Send the request from the email address associated with the account, if possible.
- State that you want your Salvera account and associated data deleted. Explain if you are requesting removal of only particular information.
- Wait for support to confirm the account, scope and outcome. Sending an email does not itself complete deletion.
No password, Google verification code, medication history, patient record or caregiver invitation token is needed in the initial request.
If the button cannot open your mail app, send an email manually to the address above.
2. In-app and website deletion
An in-app deletion sequence and an authenticated backend deletion workflow have not been verified for this pre-release information. No deletion form or API action is offered here. Ask support for the procedure supported by your installed build.
3. Device-local records
Clearing app storage or uninstalling an app can remove device-local information, but it is not a request to delete a remote account. The exact Salvera database, settings and Android backup behavior must be confirmed before a complete local-data removal procedure is published. Do not clear records you still need while that scope is unresolved.
4. Cloud records and caregiver access
Ask support to confirm which account/profile, medication, dose, inventory, refill, check-in and relationship records exist in synchronized storage, which will be removed, and how invitations and caregiver access will be revoked. Removing one invitation or device should not be treated as confirmation that all account data has been deleted.
5. Retention, backups and confirmation
A deletion completion time, backup expiry period and any required retention exceptions are not specified for the pre-release app. Support must explain any information retained, why it is retained and the applicable period when responding to a request. This page does not promise immediate erasure or a specific retention window.
6. Need assistance?
Contact Salvera support or review the privacy information. Ask support to explain the request procedure and deletion scope that apply to your build.